Hp Printer Failure Message 0x6100004a

Power on your HP printer. com: The design source for electronics engineers and managers worldw oversight, though, threaten to mute the volume. HP PhotoSmart B109n - Printer Error 0x61011bed, 0x610000f6: *** Solution: TRASH HP Printer ! EN:Printer does crash 3 times to the very left. 19 Scan failure Generic for HP MFDs the xx. Resolve Windows 10 or update issues on an HP computer or printer - Click here Information Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Lifetime Printer Guarantee FREE with all Own Brand Cartridges. HP printer error state is one of the most annoying errors that you may face using them. These problems can affect many printer models from the HP 5600 series, such as the HP Officejet 5605, the HP Officejet 5608, the HP Officejet 5610, the HP Officejet 5610v, and the HP Officejet 5610xi All-in-One Printers. Turn the printer off, then on. hp uses a special ink which also transmits current. Please help me with this problem, as I really need to use my printer, and HATE the thought of having to spend money to. Alternately, for a more business/commercial grade product that will be rated for a 5+ year life, consider a laser printer. There are several printers under this HP product series line, and all of them has the same procedure and combo keys to reset. Re: HP Printer driver install failure Thank you but it is nothing to do with print queues - Windows is trying to update my printer DRIVER but failing to do so for some reason. Don't shut down using the "power" button on printer! 2) press and hold OK and CANCEL buttons at the same time. This should resolve the issue. my printer won't print. If you place the two cartridge series next to each other, you’ll probably have trouble telling the difference between the two. 1 out of 5 stars for HP Officejet 6962 in Printers. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. by scott | Sep 3, 2010 | Featured, HP Printer Issues Copy Machine Specialists is a Locally Owned Business. 2) Wipe off contacts on cartridges with clean lint free cloth or paper towel. also got the paper jam message even though there is no paper jam. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. it has been a while since i printed and now i receive the hp printer failure 0x6100004a. can you tell me how if I'm able to fix this or do I need to buy a new printer? I just bought this a few months ago it's basically a new printer. If you are using a rechargeable or non-HP cartridge, the steps in this document file may not resolve your issue. 1 Important Message. Wait until the printer is idle and silent before you continue. Next fold down the rear door. followed your instructions - got the message that printer was not turned of using power button which can damage the printer. If your ink cartridge is incompatible or not original with your printer, it can receive ink failure message notifications on your Printer. HP OfficeJet 6962 All-in-One Printer Choose a different product Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details. Share Tech 9,247,522 views. com Locally Owned. Running an alignment test: 1. Printer failure 0x6100004a; turned off printer, unplugged printer, states to clear paper jam or open ink cartridge area; no jam, but opened, cleaned - 5928923. They took their time to repair it but in the end my system was working properly so Kudos to their repair and support team. I've got a Dell Inspiron One 2020 and just replaced the motherboard to fix a black screen problem. Many thanks for your prompt response and your kind follow-up. right click the printer and go to the properties. Wu here in HK at the HP support team. We can't get the machine to make copies. Whether for your home or the office, Original HP Supplies work better with HP printers to deliver the highest quality prints and legendary HP reliability. For more assistance / Technical Support Call Global. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I get a message that hp printer encountered a problem with printhead. Turn printer off, then on. Disconnect the power cord from the back of the product and wait for one minute. Printer errors sometimes occur due to outdated printer drivers. If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. I've got a Dell Inspiron One 2020 and just replaced the motherboard to fix a black screen problem. Next fold down the rear door. Best Answer: Sounds like the problem is with the scanning arm. One of the big causes of HP Printer errors is through the "registry" database of your computer. Reconnect the power cord. Can anyone help me?. But it's a manual download you can grab, rather than one the company is pushing. Solution: 1. A proper link of the HP printer with the computer is vital. Wireless troubleshooting. I keep seeing 0x80070005, Access is denied errors for group policy preference-assigned network printers. Its about 3 years old. Fret not! These can easily be fixed by following the troubleshooting tips. The common cause of this problem is that you reset the printer's chip to full, but did not fill up the cartridge. Printer failure 0x6100004a; turned off printer, unplugged printer, states to clear paper jam or open ink cartridge area; no jam, but opened, cleaned - 5928923. Lifetime Printer Guarantee FREE with all Own Brand Cartridges. I called HP and told them that this printer had barely printed a few hundred pages before the print head died. I purchased an HP Photosmart C8180 printer from DSE last weekend. Bezel – Control panel bezel – Mounts in front of scanner – Has cut outs for control panel buttons Cantonese. Hp Officejet Hp Printer. generally rated for an estimated. It is the kind that does not come out. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. Open link: http://hp. Since then, my Costco refilled HP ink cartridge does not work. The officejet all in one printer is the best printer. Follow these steps to check the cartridges thoroughly and resolve any issues you might find. I installed non-HP ink cartridges and keep getting that annoying yellow triangle with an exclamation point saying I have installed non-HP cartridges, my warranty will be voiced and blah blah blah. Install an updated HP printer driver Install an updated HP printer driver that supports the Windows 8 or 10 operating system (see HP Software and Driver Download website). How to clear expired ink message after installing new ink? My HP Photosmart D7360 printer gave the message, "ink expired" but, I used it anyway. they can not help me get my old firmware back. This is a new ink cartridge and the ink was installed by the technician who installed the printer. Re: HP Printer driver install failure Thank you but it is nothing to do with print queues - Windows is trying to update my printer DRIVER but failing to do so for some reason. The problem with that, as noted by to original question, is that the cartridge tray is locked at the far right such that it can only be moved about a half-inch by hand and the cartidges cannot be removed in that position. There is a problem with the printer or ink system. This should resolve the issue. Then, release power. grabbed the software/driver update from Aug, 2010, 3. Help is sorely needed and appreciated. Never Worry if your phone USB/Connector port is damaged or if your phone doesn’t charged your battery. It did not. Skip to collection list Skip to video grid. After replacement, It wouldn't boot. Press the CLEAN button. com) 387 Posted by EditorDavid on Saturday September 17, 2016 @09:34PM from the armageddon-for-ink dept. Enter Product number or select to auto detect. NOTE: The HP 934/935 ink-series printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i. To reset the printer, you’ll have to access the hidden menu on the printer panel, which can be access by doing the ff: Turn ON the printer. I can help you to solve your problem, just follow the next steps: 1. clear paper jam then press OK" its a paper feeder roller problem. There is a way out however to fix the issue then and there according to Günter Born. Resetting HP 3110 & 3310 "system failure" errors: (might work on other similar models as well) 1) with the printer turned on, switch off at the power point (or remove power cable from printer). HP Office Jet Pro 6830 When I go to print a message comes up " There is a problem with Printhead" and wont print. 4) While the power is UNPLUGGED, press and hold the power button on printer for at least 30 seconds. Remove the ink cartridges from the printer. The message is scanner failure. Plug the power cord back into the printer. Ask us anything regarding any software and technology. How to Fix 0x6100004a Error? This page will explain in detail about How to Fix 0x6100004a Error? , what is a System Registry , and what are the DLL files and finally how to easily repair your Registry and DLL issues. Smart business. Hewlett Packard Printer ink Scam. 1) Please remove all cartridges from printer with printer powered ON. A message that says "Cartridge Missing or Not Detected", "Incompatible Print Cartridge", "Black/Color Cartridge Problem", "Refer to printer documentation", "Cartridge in Left/Right slot is not intended for use in this printer", or similar, on your monitor or on the printer display. Many thanks for your prompt response and your kind follow-up. Wireless troubleshooting. Xan I have this repaired or should I just get a new printer. If you continue to get this mess … read more. If none of our retail ink refill centers are convenient for you and you would like to try a refilled/remanufactured HP 932/933 (HP 932XL/933XL) or HP 950/951 (HP 950XL/951XL) ink cartridge from our on-line web site, INKPLICITY, our ink cartridges have a high reliability rating, come with a 1-year warranty and provide free shipping for all. Re: printer connection failure I had the same problem with the HP Deskjet 612. Wait for about. Smart business. In many cases the paper misfeed is a temporary occurrence, and a reset usually clears up the problem. solution 3: if above solution does not work then buy new printer head form eBay. hp 6600 all in one has printer failure message Second time I have had this problem in less than a year. Every few pages I get this message, have to go pull the paper out, put it back in the tray and it will print a few pages and then I get the same message. If problem persists contact HP. by scott | Sep 3, 2010 | Featured, HP Printer Issues Copy Machine Specialists is a Locally Owned Business. It did not. Now, on this article we would love to talk about the more than a few issues comparable to the HP Printer Failure 0x6100004a, the stairs are given beneath: The first level is to filter that to fix HP printer error; we will apply two strategies, to unravel this factor. About HP OfficeJet 6962 All-in-One Printer HANDLE MORE TASKS WITHOUT SLOWING DOWN Tap and swipe the color touchscreen, and get instant access to print, scan, copy, and fax jobs—plus auto two-sided printing helps you save paper. I’m also using a Mac with OS10. OfficeJet Pro 6968 Printer Failure 0x6100004a after replacing ink cartridges Step 1. Turn printer off then on. A message that says "Cartridge Missing or Not Detected", "Incompatible Print Cartridge", "Black/Color Cartridge Problem", "Refer to printer documentation", "Cartridge in Left/Right slot is not intended for use in this printer", or similar, on your monitor or on the printer display. care/2moMFSc. Set up, connect and print right from your mobile device, and produce high-quality photos and everyday documents. Resetting HP 3110 & 3310 "system failure" errors: (might work on other similar models as well) 1) with the printer turned on, switch off at the power point (or remove power cable from printer). Find helpful customer reviews and review ratings for HP OfficeJet Pro 6830 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (E3E02A) at Amazon. Some videos tell you to do what HP calls a Semi-full reset to fix this problem. that the printer had indicated in the screen. Use the solutions below to solve the issue. Unplug the power cord and universal serial bus (USB) cable from the back of the printer. Use the cartridge to print a page or two. You can click "OK" to dismiss this message and back to your printing HP will display one message per cartridge, then you can print forever (with the chip usage information turned off). Smart business. I can be reached by phone at 956-627-3700 & I'm in Central time, or by computer. Turn the printer off, then on. Read honest and unbiased product reviews from our users. Allow this process to complete and do not. Its about 3 years old. I took it out back to "fix it", but then decided to fix it. How can I override this message and get the printer to print???. There are several printers under this HP product series line, and all of them has the same procedure and combo keys to reset. A band-aid fix: To set the printer to "Ignore RFU messages" , use the following steps. HP OfficeJet 6962 All-in-One Printer Choose a different product Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details. However, basing from my own experience, this printer also tend to have a lot of issues. I called the help line and was able to get a great tech that determined the printer was bad. Remove the ink cartridges from the printer. Turn on the printer, if it does not automatically turn on. HP Photosmart “ink system failure” #1 : Corporate Computer – Jan 20, 2010. (503) 649-5983 [email protected] When the software program asks you to connect the printer to the USB port, do so and it should again work properly. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'd do both and reinstall the CD software program that came with the printer. 3 Different Ways to Reset the Hp OfficeJet 6500 All-in-One Printer The Hp Officejet 6500 All-in-One printer is a great printer. Reconnect the power. With the printer turned on, disconnect the power cord from the rear of the printer. Anyone know what this means and how to correct the problem. Disconnect the printer or at least be sure it is turned off. Plug the power cord back into the printer. 19 Scan failure Generic for HP MFDs the xx. Turn the printer on. In this case contact HP to service the printer. Well, the printer in the store was actually plugged in and hooked up to wifi, and it had the same three problems on its display too. 19 code means: The printer has detected a problem with scanner lamp. Reboot the printer and check to see that the scanner bulb lights up. There is a problem with the printer or print system. For over 25 years, CMS has given its customers top priority and service. Fret not! These can easily be fixed by following the troubleshooting tips. how to find wps pin on hp printer; how to set up hp wireless printer; hp printer tech support phone number; hp customer service for printer; hp printer assistant; hp printer phone number; hp printer phone number support; hp printer setup; hp printer wireless setup; hp printers setup; hp printers technical support number; hp support for printers. Re: printer connection failure I had the same problem with the HP Deskjet 612. As irritating as that was, we were ok with it for the most part. HP told MSNBC, which was the first to report the vulnerability, that its LaserJet printers have required digitally signed firmware updates since 2009. HP recommends that you use the original HP ink cartridge or toner supply. This is lovely, but I can't get to a menu on the LCD screen as long as the "ink system failure" message display. Discover ideas about Hp Officejet. HP PhotoSmart B109n - Printer Error 0x61011bed, 0x610000f6: *** Solution: TRASH HP Printer ! EN:Printer does crash 3 times to the very left. As a safety precaution wait 30 minutes for the fuser to cool before proceeding. Reconnect the power. Learn about HP printers, laptops, desktops and more at the Official HP® Website. an email message, and then send the email message to the email address assigned to your printer when you signed up. HP LasertJet 4345 Firmware Failure. I purchased an HP Photosmart C8180 printer from DSE last weekend. Shown is the HP Officejet Pro 8500 Premier All-in-One Printer - A909n. They sent me a new printer upon receipt of the defective one. HP OfficeJet 6962 All-in-One Printer Choose a different product Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details. HP recommends that you use the original HP ink cartridge or toner supply. After replacement, It wouldn't boot. HP Officejet Pro 8600 Plus "There is a problem with the printer or ink system" and printer head problem and print failure massage problem. † The opinions expressed above are the personal opinions of the authors, not of HP. We also have an assortment of wireless and portable printers with the latest technology to keep up with your mobile printing needs. Click on the model number of your HP color laser printer at the upper left end of the window. How to Fix 0x6100004a Error? This page will explain in detail about How to Fix 0x6100004a Error? , what is a System Registry , and what are the DLL files and finally how to easily repair your Registry and DLL issues. After fixing my HP printer C6180 ink system failure Oxc18a0206 problem using the “*” “# “…. There are several printers under this HP product series line, and all of them has the same procedure and combo keys to reset. Every few pages I get this message, have to go pull the paper out, put it back in the tray and it will print a few pages and then I get the same message. It is the kind that does not come out. Well, the printer in the store was actually plugged in and hooked up to wifi, and it had the same three problems on its display too. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample. HP told MSNBC, which was the first to report the vulnerability, that its LaserJet printers have required digitally signed firmware updates since 2009. Although it seems to use a lot of ink. If your ink cartridge is incompatible or not original with your printer, it can receive ink failure message notifications on your Printer. Ask us anything regarding any software and technology. Depending on the printer model, between 4,000 and 15,000 ink nozzles are used to fire ink drops down to the paper surfaceshooting up to half a million ink drops per second during a typical. After replacement, It wouldn't boot. After questioning these customers about. Check Message on the HP Software Carefully: According the manuals of several HP printers you may be presented with the "Check Cartridge" message when the printer believes the colour or black cartridge has run out of ink. It is vital when you have bought it from the market. I keep seeing 0x80070005, Access is denied errors for group policy preference-assigned network printers. Running an alignment test: 1. In this case contact HP to service the printer. Step 2: Buy a less shitty printer. There is a problem with the printer or ink system. As a safety precaution wait 30 minutes for the fuser to cool before proceeding. com) 387 Posted by EditorDavid on Saturday September 17, 2016 @09:34PM from the armageddon-for-ink dept. Plug the power cord back into the wall outlet. Disconnect the printer or at least be sure it is turned off. A 'Carriage Jam' or '0x610000f6' Message Displays for HP Photosmart B8550, B8553, and B8558 Printers. Running a clean test: 1. These problems can affect many printer models from the HP 5600 series, such as the HP Officejet 5605, the HP Officejet 5608, the HP Officejet 5610, the HP Officejet 5610v, and the HP Officejet 5610xi All-in-One Printers. The printer was actually defective. if air is ingested into. Turn the printer off and unplug the power cord. Press the On button to turn the printer on. Turn on the printer. Printer cartridges parked to the right so they can't be removed. The message is scanner failure. If the printer has already initialized, then go to the next step. Newer Than: Not Older Than:. Please help me with this problem, as I really need to use my printer, and HATE the thought of having to spend money to. they can not help me get my old firmware back. You will find the most effective solutions to fix it up easily. When working inside the printer, Make sure you have turned off the printer and disconnected it from the power source to avoid injury from electrical shock. 0x610000F6 also called the carriage jam error is frequent in Photosmart printers. If it still isn't behaving itself after a few resets, then maybe you need to call HP. Now, on this article we would love to talk about the more than a few issues comparable to the HP Printer Failure 0x6100004a, the stairs are given beneath: The first level is to filter that to fix HP printer error; we will apply two strategies, to unravel this factor. 0 services such as Twitter, end-user facing error messages such as HTTP 404 and HTTP 500 started to be displayed with whimsical characters. Sales consultations and order status. The printer lights might flash, and the carriage might move. Today I got my first inexplicable “offline” message in seven years of use, affecting both the printer and the scanner functions on the MP600. There are several printers under this HP product series line, and all of them has the same procedure and combo keys to reset. Alternately, for a more business/commercial grade product that will be rated for a 5+ year life, consider a laser printer. also got the paper jam message even though there is no paper jam. HP Officejet 8600 Printers - 'Printer Failure' Message (Might Include '0x61xxxxxx') This document is for the following HP printers: HP OfficeJet 8600 Series Printer. have tried 3 new cartridges and print was very faint, then nothing at all. 2) Wipe off contacts on cartridges with clean lint free cloth or paper towel. New Free Energy Generator Coil 100% Real New Technology Idea Project 2019 - Duration: 10:21. The problem 0xc19a0035 Hp Printer Failure 0x6100004a also using. The printer might go through a warm-up period. C6380 hp printer displays message: ink system failure Oxc19a0022 I have reset the system and then cleaned the printhead but the message persists Try resetting the printer a second time. Press the CLEAN button. Turn on the printer, if it does not automatically turn on. If the paper still doesn't feed, you get the, now famous, "Printer Failure 0x6100004a" message. Wait 30 seconds. This is lovely, but I can't get to a menu on the LCD screen as long as the "ink system failure" message display. This is a large database which stores vital information & settings for your PC, and is used continually to help Windows to read the files, settings & options that it needs to run. When the software program asks you to connect the printer to the USB port, do so and it should again work properly. It is a useful trick to keep in mind for many older printers that you don't have OEM drivers for. (Note -- this process is not recommended but may clear your errors, it will simply attempt to hide any RFU messages from showing up on the screen. I finally decided the printer was a goner, so I went to my local Staples store to purchase the same printer (because I really like this printer). Removal instructions: How to remove the fuser from the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. The 'Printer Failure' message includes an error code such as 0x610000f6 If the error message includes an error code such as ' 0x610000f6 ' or ' 0x61xxxxxx ' (where each x can be any letter or number), there is an issue with the carriage. FREE Next Day Delivery Order now, get Tuesday. † The opinions expressed above are the personal opinions of the authors, not of HP. Well guess whatI carefully open the top and as I pull open the flaps I now have in my hands (first piece of paper I see) a HP Certified certificate "This HP certified refurbished printer has been meticulously inspected and tested to ensure it meet new-product preformance criteria" along with a printer in a plastic bag. by scott | Sep 3, 2010 | Featured, HP Printer Issues Copy Machine Specialists is a Locally Owned Business. Printer failure 0x6100004a; turned off printer, unplugged printer, states to clear paper jam or open ink cartridge area; no jam, but opened, cleaned - 5928923. 8 with Canon MP600 printer. Some videos tell you to do what HP calls a Semi-full reset to fix this problem. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. Business Printers from HP Whether you own a small business, manage a busy branch location, or run a large department, you can count on HP for dependable, cost-effective printers to meet your needs. There seem to be currently four levels of HP ink-jet printers: ThinkJet/QuietJet: The original. I get a "Ink Cartridge Problem" message. There are several printers under this HP product series line, and all of them has the same procedure and combo keys to reset. actually no paper stuck. Wireless troubleshooting. Now printer doesn't print even after I installed new ink cartridges. In this case contact HP to service the printer. Although it seems to use a lot of ink. How to clear expired ink message after installing new ink? My HP Photosmart D7360 printer gave the message, "ink expired" but, I used it anyway. Press the button to turn on or off the printer wireless capabilities. that the printer had indicated in the screen. The PaintJet printers are 180 DPI and the DeskJet printers are 300 DPI. However, then things took a turn for the worse and I had no way of getting rid of the message. If you are using a rechargeable or non-HP cartridge, the steps in this document file may not resolve your issue. Try to check out the unit model number on Samsung site and look for the damage part number and try to replace it yourself or you can bring back the unit to a qualified service technician if you`re covered by warranty. HP paid all shipping and new printer has been working great. Learn about HP printers, laptops, desktops and more at the Official. With the rise of Web 2. Report This Pin as Inappropriate Please select the category that most closely reflects your concern about the Pin, so that we can review it and determine if it violates our Community Guidelines or isn't appropriate for all viewers. have tried 3 new cartridges and print was very faint, then nothing at all. The printer was actually defective. Place the sample in the output tray when you package your printer for shipping. Otherwise, the printer will generate more errors, instead of unlocking the printer. Turn on the printer, if it does not automatically turn on. HP Tango Smart Home Printer, Designed for your Smartphone Built to match the way you live and designed to use with the HP Smart app, Tango helps you stay a step ahead by connecting and printing from any device, anywher. If you continue to get this mess … read more. The problem: Printer failure message on hp office jet pro **** GetHuman660735 did not yet indicate what HP should do to make this right. I’m also using a Mac with OS10. The message says the printhead. ” Source: HP Printers Have A Pre-Programmed Failure Date For Non-HP Ink Cartridges – Slashdot. Printer failure 0x6100004a; turned off printer, unplugged printer, states to clear paper jam or open ink cartridge area; no jam, but opened, cleaned - 5928923 Sign up Sign in. Remove the ink cartridges from the printer. You may be able to initiate an automated printhead cleaning using the Tools menu on the printer control panel. Learn about HP printers, laptops, desktops and more at the Official. Wu here in HK at the HP support team. After trouble-shooting with thousands of customers over the phone, we have compiled articles and quick-reference guides to help diagnose the most common printer issues. You can click "OK" to dismiss this message and back to your printing HP will display one message per cartridge, then you can print forever (with the chip usage information turned off). Printer errors sometimes occur due to outdated printer drivers. A reference somewhere indicated this may resolve the problem. It did not. Unplug the power cord and universal serial bus (USB) cable from the back of the printer. tried on multiple computers as well. Lifetime Printer Guarantee FREE with all Own Brand Cartridges. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. (503) 649-5983 [email protected] Disconnect the power cord from the back of the product and wait for one minute. It is a useful trick to keep in mind for many older printers that you don't have OEM drivers for. View HP DesignJet printers, Latex printers, PageWide XL printers, STITCH printers, Indigo digital presses, PageWide industrial presses, Scitex industrial presses, PageWide web presses. There is a problem with the printer or ink system. The biggest complaint is that the printer constantly tells me it is out of paper when it is NOT. This sometimes makes the printer "forget" cartridges dried up, ink was not recently pumped, etc. All went well for the first half hour of scanning until I tried turning it off and on again (this is my usual remedy for IT problems, not usually the source of my trouble). my printer won't print. Complete the form to select your contact options". If it doesn't, press the Power button If the issue persists, you should remove and clean the printhead and reinstall it. Ask us anything regarding any software and technology. Follow the instructions in this video if you get a "Need Alignment" or "Alignment Failed" Message on the printer control panel. I told them about the pending class action from Morgan and Morgan law firm (US). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. this very important.